30-day money-back guarantee
If you're not satisfied with RapidHeat, contact us within 30 days of delivery and we'll arrange a return and refund.
How to start a return
- Email support@getrapidheat.com with your order number
- We'll reply with return instructions
- Once we receive your return, we'll process your refund to your original payment method
Damaged or faulty items
If your RapidHeat arrives damaged or stops working, contact us right away with a photo and your order number and we'll make it right.